Contact us

We read every message and reply as soon as we can

easyPDF is built and operated by Magnetic (magnetic.computer). Whether you have a question, found a bug, want to suggest a feature or need to make a privacy request, here is how to reach the right place.

General support & feedback

For help using the tools, bug reports or feature ideas, email [email protected]. It helps if you tell us which tool you were using, what you expected to happen and what happened instead.

Privacy & data requests

For anything related to your personal data — including access, correction or deletion requests under the GDPR — write to [email protected]. See our Privacy & Cookies notice for the details of what we process and why.

Security reports

If you have found a security vulnerability, please email [email protected] with “Security” in the subject line so we can prioritise it. Our Security page explains how we handle your files.

Business & API

Interested in higher limits, batch processing or programmatic access? Take a look at easyPDF PRO, or contact us at [email protected] to discuss your needs.

Response time

We are a small team, so please allow a couple of business days for a reply. Messages about privacy and security are handled with priority.